FAQs

Here are some of the questions that we have received recently from existing and prospective clients relating to our solutions and services.  If you don't find an answer to your question here, please send us an email from our contact page on this site or call us on +44 (0) 1386 830082

 

How do I arrange a demonstration?

Call us

 

How can I arrange an appointment with a sales representative?

Call us on +44 (0) 1386 830082 and to arrange a meeting with the relevant representative

 

What is the procedure for returning a faulty product?

Use our Service Order System (SOS) to return a faulty product without having to contact us directly. When you buy from X2, we provide you with a login to the system allowing you to submit repairs quickly and efficiently.

 

My order has not arrived, what should I do?

Call X2 Sales Support who will be happy to help track your parcel for you.